Package delivery fee scam — the link is the scam.
It's nearly always the same: a tiny payment to 'release' a parcel. The amount feels harmless. The page steals your card and quietly signs you up for recurring charges.
This is a second opinion, not a verdict. We never say a message is safe. If anything matches what you saw, slow down and verify before sending money or sharing codes.
DHL-Customs
SMS · Today · 08:11
What this scam is, in plain words
These messages are aimed at everyone, knowing that someone, somewhere, just ordered something. The page on the other end of the link looks like a real courier. It asks for your card details to pay the small fee — and uses the same details to sign you up for monthly charges, or to make larger purchases.
The fee is tiny on purpose. It bypasses your suspicion.
Warning signs
If two or more of these show up at once, slow down.
- You're not expecting a delivery — or you're not sure if you are.
- The URL is almost the courier's name, but slightly off (dhl-vs-dh1, .com.eu, extra dashes).
- It asks for full card details — including CVV — just to pay €1–€3.
- Urgency: 'last attempt', 'will be returned today'.
- The message uses your phone number but doesn't address you by name.
- The sender ID looks slightly wrong (e.g. 'DHL-Customs' instead of just 'DHL').
What to do now
Calm steps you can take in the next two minutes.
Don't
- Don't click the link in the SMS, even just to 'check'.
- Don't enter card details on any page reached from a delivery SMS.
- Don't trust the small fee — that's the entire psychological trick.
Do
- Go to the courier's official website yourself and paste your tracking number there. Or use the app you originally installed when ordering.
- Block and report the SMS sender.
- If you entered your card, freeze it inside your banking app and request a new one.
One last reminder. We never say something is safe. We surface signs to help you pause and verify. If anything looks off, talk to one person you trust before sending money or sharing codes.
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